Frequently asked questions

Registration
  1. Where can I register for the EANS2022?

Registration is possible on the website https://eanscongress.org in the Registration section.


  2. I have an existing registration account from EANS2018 or EANS2019. Can I use it again?

No, you cannot use it again because the previous registration system has been replaced.


  3. Where can I reset my password for the EANS member login?

  4. How can I register for the reduced faculty fee?

Only faculties that received a notification e-mail from the EANS will be able to register as faculty.


  5. How can I edit my registration after submission?

Please contact the organising team eans@aimgroup.eu for support.


  6. I am faculty member and received an e-mail to register for the congress. What to do next?
Please follow the instructions and the given link in your e-mail.

  7. For students, nurses & residents: I uploaded the required documents for registration (e.g. passport, student card, confirmation letter, ...) but it failed. Can I send the documents via e-mail?
If the upload during registration process failed you can send the documents via email to eans@aimgroup.eu

  8. Where can I find my invoice?
Your invoice will be sent to your personal e-mail address once the payment is received. If you cannot retrieve it, please check your spam folder or contact eans@aimgroup.eu for support.

  9. How can I receive my Congress Certificates (Attendance, CME & Abstracts)?
All certificates will be sent by e-mail after the congress. Please check your inbox. If you cannot retrieve it, please check your spam folder or contact eans@aimgroup.eu for support.

  10. Whom can I contact if I have general questions about EANS2022 registration?
Please check if you can find an answer to your question(s) in one of the FAQ documents. If the answer is not listed, please contact eans@aimgroup.eu for general questions.

  11. Where can I register for a Masterclass?
A link will be sent out one week prior to the congress. Please note, that Masterclasses are limited and only available for EANS members.

  12. When will I receive my refund?
Refunds will be made after the congress.

  13. Where can I book my accommodation?
For your accommodation booking, please contact hotelseans2022@ultramarine.rs.